On this edition of Feedback Friday (ok, maybe I'm a few hours late :) we'll be covering a bit more on Mac OS X System Requirements for AOL's Mac products, AIM for Mac 1.5 Beta and the new iBlog.

Q: I am currently running on 10.4.11. Checked Apple Software updates and I do not have any.

A: Apple provides updates for each major version for free. This means that all 10.3.0 through 10.3.9, 10.4.0 through 10.4.11 and 10.5.0 through 10.5.6 are absoultely free. But an upgrade from 10.3.9 to 10.4 or 10.4 to 10.5 will require a purchase from Apple (usually for $129 per Mac).

AOL is supporting 10.4.8 through 10.4.11 and 10.5.3 through 10.5.6. We currently don't support 10.4.8 or below for AOL Desktop for AIM for Mac.

Q: I am having difficulty logging into AIM for Mac?

A: Our QA Engineer Harry has the following suggestions:

Questions needing to be asked are:
* Do you save your password in the keychain (is the save in keychain box checked...See image below)?

* Have you tried going into your System preferences to remove the keychain?

~/Library/Keychains/login.keychain

Sometimes, even inputting the incorrect password when the correct password has already been saved will allow you to connect, then the keychain takes the incorrect one to replace the correct one. If this is the case, deleting the keychain should resolve the situation for you.

Q: When is A/V support for AIM for Mac coming?

A: Short answer, it's something we would all like to have and it's at the top of our feature request list. We have some near term issues to resolve and we'll have more info this summer.

Q: I would like to edit/change my Buddy Icon.

A: Stay tuned! We'll have more info coming soon (hint, hint)!


Q: How do I find out more info on AOL's iPhone products?

A: Venture on down to the AOL iBlog (http://iblog.aol.com)

I'll be back next week for another installment of Feedback Friday.

thanks!
Lee Givens
AOL Mac & iPhone Product Lead

Our pals from TUAW (a must read for all Mac users) stopped by the booth and I was able to talk about our new products at Macworld with Christina.


Thanks!

Lee Givens
AOL Mac Product Lead

We had a great Macworld Expo and WWDC in 2008 and we're all looking forward to Macworld Expo 2009. We will be in Booth 1438 (PDF) along with all the other winners of 2008 Apple Design Awards. Stop by and you can meet with the actual AOL employees behind our iPhone and Mac apps. AOL is also hosting a meeting room (Room 260) on the 2nd floor of Moscone, directly over the South Hall on the West Mezzanine. It's kind of tricky to find the right elevator, but stop by and check out AOL Desktop for Mac 1.5 or AIM for Mac 1.0 along with our new iPhone apps.

Also, AOL is sponsoring the Macworld Blast party this year. We'll be giving away tickets to the Blast where you can grab a drink and chat with the AOL Mac/iPhone Team. More information on the ticket giveaway will be posted in the near future.

If you're planning on visiting Macworld Expo this year, you can click here and get a FREE exhibit hall pass. There's a limited number of free passes, so it's first-come, first-served.


Hope to see you there!

thanks...
Lee Givens
AOL Mac Product Lead

My pals on the AOL Parental Controls team created a new blog/info site that addresses something that has become important to me (I'm a Dad with two little kids, starting to use my Mac-no Windows at my house :). If you're interested in tips and suggestions on staying safe while on the Internet, stop by safetyclicks.com and check it out.

Thanks and stay safe!
Lee Givens
AOL Mac Product Lead

This fall is shaping up to be an exciting one. The AOL Mac team will be releasing a number of new applications at AOL Beta Central. In the meantime, I would like to share with the AOL Mac Team what AOL applications you would like to see on the Mac. Please leave a comment below and I'll share with the team.

Thanks!
Lee Givens
AOL Mac Product Lead

You're browsing on your Mac (hopefully using AOL Desktop for Mac :), and your buddy sends you an IM to say that last nights Daily Show or Colbert Report was must-see TV, but you forgot to record it on your PVR. Guess what, you can now view the ENTIRE show on AOL Video's Hulu channel. Did I mention it's FREE. Yep, no fees and you can watch a variety of shows from other AOL partners as well.

Stop by today and get caught up on your favorite shows. You can also add the AOL Video button to your toolbar, check out the AOL Toolbar customization instructions for more info (not to mention adding Write Mail, AOL Radio and even TMZ to your toolbar!).

Enjoy!
Lee Givens
AOL Mac Product Lead

My blogger cohort Laura - on the AOL Desktop for Windows blog posted a great article on some of the work the AOL Instant Messenger (AIM) social media team is working on...

http://desktopblog.aol.com/2008/07/01/a-dedicated-chatroom-for-the-deaf-community/

Stop by and check it out.

thanks...
Lee Givens
AOL Mac Product Lead

We packed our bags and headed out to sunny San Francisco for the annual Apple Worldwide Developer's Conference. WWDC '08 is getting more attention than most developer conferences and the iPhone SDK is generating a lot of buzz.

You can check out AOL at the March 6th iPhone SDK announcement in Cupertino.

Cheers,
Lee Givens
AOL Mac Product Lead

Yes, time sure flies. Apple, was born in Steve Jobs' parents house (actually, Apple started in a bedroom, then later moved into the garage) over three decades ago. Apple Computer, Inc. was incorporated in California on April 1, 1976 (planned for Aprils' fools day) and today, it's one of the largest computer/consumer electronics companies in the world.

What's open source? It's a movement, it's free software, it's high-quality software. In the next couple of weeks, I'll be showcasing more and more open source software for the Mac. Today, I found a very easy to navigate site that covers some of the best open source projects for the Mac.


Stop by:

http://www.opensourcemac.org/

Most of the open source projects don't require you to know how to compile or build software, just download and install.

[graphic files used in this blog article are from opensourcemac.org]

thanks...
Lee Givens
AOL Mac Product Lead