Posted Aug 10th 2009 10:32AM by Larry Aasen
Filed under: Member Education, AIM for Mac
If you cannot Sign In and you see this message, "Unconfirmed User Name", or "Unconfirmed Screen Name", or "Account Not Confirmed", it means that you registered your email address as a screen name, but have not clicked the confirmation link in the confirmation email. Before you can Sign In to AIM, you must first click on the confirmation link to confirm your account.
In the confirmation email sent you by AOL (Screen Name Service), you will see this link:
"Yes, I made this request and I want to reserve this email address as part of the AOL Screen Name Service". Click on that link to confirm your screen name. You will be asked to enter your password again to complete the confirmation process. That's it! Now you are ready to Sign In to AIM.
Larry Aasen
AOL Mac Team
Welcome to the Mac@AOL Blog. My name is Lee Givens and I'm the Product Lead for the Mac and iPhone products at AOL. You can find the latest information on AOL's software development on the Mac and any cool happenings at AOL. The purpose of the blog is to create a feedback loop so we can hear from our loyal AOL Mac users. Managing a blog is a lot of work, so I enlisted support from the whole team...the Mac team is made up of dedicated Macintosh developers, QA engineers and Product folks.