Today, we launch the first of many in-depth articles on using AOL Desktop for Mac. I want to start with Mail. We've been getting a lot of feedback and every developer is being briefed on issues being reported using the handy Feedback button on the toolbar. Remember, if you would like to get a response to your feedback (I'll try to get back to as many of you as possible!), I need to get your e-mail address (you can type your e-mail address in the optional e-mail field on the Feedback form).
Topic 1 - First Run Mail Experience (mail performance)
When you first install and launch AOL Desktop for Mac, you'll notice it installs and launches in seconds. After logging in, some users may notice that the application may seem sluggish, this is due to the application downloading mail for the first time and if you have hundreds (or even thousands!) of mail messages in your New/Old or Inbox. You can make the mail experience better by letting AOL Desktop for Mac to finish adding your mailbox to the new mail database. This should only take a few moments, resulting in a better experience day-to-day.
Topic 2 - Mail Display Issues
Some users have experienced mail display issues, where mail listing may be jumbled or your mail header (e.g., To:, From:, Subject:) may not be updated with the current mail message you're viewing. We have our mail team working around the clock to address this issue.
Topic 3 - Default Font for Mail
Like many AOL users, I like picking my favorite font and font size. This is one of our top requests and we'll be posting information on this feature on the Mac@AOL Blog. Hang in there, we'll get back to you.
Topic 4 - How do I Add a BCC: or Signature?
To the Right of the 'To:' field, you will see a pull-down menu that will reveal all kinds of neat things. You can add a BCC: or Signature or even hide the stylebar, if that's what you need.
Welcome to the Mac@AOL Blog. My name is Lee Givens and I'm the Product Lead for the Mac and iPhone products at AOL. You can find the latest information on AOL's software development on the Mac and any cool happenings at AOL. The purpose of the blog is to create a feedback loop so we can hear from our loyal AOL Mac users. Managing a blog is a lot of work, so I enlisted support from the whole team...the Mac team is made up of dedicated Macintosh developers, QA engineers and Product folks.