Yes, this episode of Feedback Friday is on Monday, but hey, it's March Madness, so I ask for a bit of leeway :)
Our friend Sam in Member Services has delivered the top 4 articles requested by users on
AOL Help. I'll cover these and you'll see the 3/28 installment of Feedback Friday focusing on comments from the
AOL Beta Message Boards.
1.
Send and Receive E-mail Attachments on AOL® Desktop™ for Mac®Some users are getting used to the new way of sending and receiving attachments. This support article covers both attaching and saving files that are attached to e-mail. FYI..you can send a total of 16MB of attachments (single or multiple files).
2.
E-mail Features on AOL® Desktop™ For Mac®What are the new e-mail features in AOL Desktop for Mac? This article covers info on Spell Check, changing font size, customizing your mail and adding a mail signature.
3.
Buddy List® features on AOL® Desktop™ for Mac®One of my favorite AOL Help articles, this article covers all the features of the AOL Desktop for Mac Buddy List. You can learn how to add, delete or search Buddies. There's more: you can also set invisible mode, set an away message or learn how to set up a Buddy Chat.
4.
Install AOL® Desktop™ for Mac®Our fourth-most popular Support Portal article provides how-to's on downloading and installing AOL Desktop for Mac. With Leopard (10.5.x), users are still getting used to the Download folder. It does keep the desktop cleaner :)
Thanks and have a great week!
Lee Givens
AOL Mac Product Lead