Feedback Friday - Leap Day

Posted Feb 29th 2008 7:22PM by Lee Givens
Filed under: Member Education, AOL Desktop for Mac



Today's leap day version of Feedback Friday features info on issues our beta testers are having with mail in the upcoming AOL Desktop for Mac and the Top 5 AOL Member Services articles from the AOL Support Portal.

Our AOL Beta Central staff and the AOL Mac Team is working to collect all the information we can get on the sporadic e-mail issues cropping up for some of our Beta testers. We have the whole team working to get the fix in before we release AOL Desktop for Mac Beta 10. Please stop by the blog often to get updates on our efforts.

On the AOL Support Portal for Mac, you'll find troubleshooting info, explanations of common error messages, tips for our AOL Mac products and numerous help articles written by our AOL Member Services team.

You can visit the support portal by clicking:


Here are the Top 5 AOL Desktop for Mac articles, accessed by our users on AOL Support Portal for Mac:

1. Managing Screen names on AOL Desktop for Mac

2. Deleting the cache, cookies and browser history on AOL Desktop for Mac

3. Send and receive E-mail on AOL Desktop for Mac

4. E-mail preferences on AOL Desktop for Mac

5. My saved e-mails and favorite places are missing on AOL Desktop for Mac

We'll be back soon with updates on the AOL Desktop for Mac issues. Please continue to submit your feedback at AOL Beta Central.

Today's Feedback Friday Did You Know? Did you know that your free AOL Mail or free AIM account can be used with AOL Desktop for Mac? All AOL client software can be used with your free AOL account (yes, this includes the Windows versions).

thanks...
Lee Givens
AOL Mac Product Lead

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About The Team

Welcome to the Mac@AOL Blog. My name is Lee Givens and I'm the Product Lead for the Mac products at AOL. You can find the latest information on AOL's software development on the Mac and any cool happenings at AOL. The purpose of the blog is to create a feedback loop so we can hear from our loyal AOL Mac users. Managing a blog is a lot of work, so I enlisted support from the whole team...the Mac team is made up of dedicated Macintosh developers, QA engineers and Product folks.

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